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Terms and Conditions

Website Terms and Conditions

General conditions of use

Access to and uses of this website are subject to the following conditions. Please do not use this website unless you agree with these conditions. This website has been developed by Endeavour Speciality Chemicals Ltd, with the assistance of 1PCS Ltd and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this website or to the General Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must therefore ask you, next time you visit this website, to view the conditions again and to note any changes or amendments that may have been made.

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Surrender of use and benefit

All details, documents and illustrations published on this website are the sole property of Endeavour Speciality Chemicals Ltd Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.

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Limited liability

Endeavour Speciality Chemicals Ltd has compiled the detailed information provided on this website from internal and external sources to the best of its knowledge and belief, using professional diligence. We aim to expand and update this range of information on an ongoing basis. The information on this website is purely for the purpose of presenting Endeavour Speciality Chemicals Ltd and its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information on this website. In particular, we must ask you to be aware that this information may no longer be up to date. We therefore recommend that you check any information you obtain from this website prior to using it in whatever form. Advice given on this website does not exempt you from conducting your own checks on our latest advice - particularly our safety datasheets and technical specifications - and on our products, with a view to their suitability for the intended processes and purposes. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this website declare that they agree to access the website and its content at their own risk. Neither Endeavour Speciality Chemicals Ltd nor third parties involved in the writing, production or transmission of this website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this website or from the fact that you have relied on information given on this website.

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Websites of third-party vendors/links

This website contains links/references to third-party websites. By providing such links, Endeavour Speciality Chemicals Ltd does not give its approval to their contents. Neither does Endeavour Speciality Chemicals Ltd accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk.

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Details supplied by yourself

The user of this website is fully responsible for the content and correctness of details he or she sends to Endeavour Speciality Chemicals Ltd as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for Endeavour Speciality Chemicals Ltd to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data. In particular, Endeavour Speciality Chemicals Ltd is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

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Data protection

When you access this website, Endeavour Speciality Chemicals Ltd will not collect any information about you that might permit identification of yourself as a person, unless such information is supplied by you voluntarily. Whenever we request such details, e.g. name, address, telephone number or e-mail address, we shall let you know the intended purpose of such a request. If you then decide not to divulge these personal details, then your refusal will have no substantial consequences for you. As a result, however, you may not be in a position to obtain certain information.

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Cookies

Standard procedures of our internet services and the use of so-called cookies allow the automatic collection of information and data for operational purposes. Cookies are small collections of details, saved to the customer's browser. If you do not wish to allow the use of cookies, most browsers provide a simple option of enabling or disabling cookies. Please be aware, however, that cookies will be required for you to gain access to specific facilities on this website. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  1. Take and fulfil customer orders.
  2. Administer and enhance the site and service.
  3. Only disclose information to third-parties for goods delivery purposes.

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Applicable law

Any legal claims or lawsuits in conjunction with this website or its use are subject to the interpretation of the laws of Great Britain, except for the provisions of international private law and the Hague Convention relating to a Uniform Law on the International Sale of Goods of July 1, 1964 and in the UN Sales Convention of April 11, 1980.

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Online Shop Terms and Conditions

About Us

This web shop is operated by Endeavour Speciality Chemicals Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on our Contact Us page or use the details below.

Our Contact details:
Endeavour Speciality Chemicals Ltd
Unit 12, Low March Industrial Estate
Daventry
Northamptonshire
NN11 4SD
UK

Phone: +44 (0)1327 310 079
Fax: +44 (0)1327 310 701
Email:

Company Number: 2563702

VAT Number: GB581 0640 56

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Making a Purchase

Making a purchase could not be easier. Just browse our products and add any items that you wish to buy into the shopping cart. After you have completed your selections, click on “Checkout” and you will be asked for a few details that are required to complete the order.

We accept card payments, including Visa and Mastercard. If you are shopping from outside the UK, just place your order and your card company will convert the transaction to your local currency.

We do not charge for any item until it is ready to ship. If you do not wish to pay online, please contact us to arrange payment by an alternative method.

If you have made a mistake in your order and are unable to correct it in the shopping cart, please contact us and we will correct it for you.

On receipt of your order, we will confirm that the order has been received. This does not indicate that the order has been accepted and a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we despatch the order and send you an invoice. Cancellations will be accepted up to the point of despatch.

We reserve the right to amend prices or withdraw a product (temporarily or permanently) up to the point of despatch. In the case of a change in price, we will always contact you to obtain your acceptance of the new price before proceeding with the order.

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Delivery and Handling

Prices are shown in Pounds Sterling net, exclusive of VAT and packed ex-works. Overseas orders are priced ex-works. Sales to EU member states that are not VAT exempt will be subject to VAT at current rates. At Endeavour Speciality Chemicals Ltd, we do our utmost to ensure our prices stay current but reserve the right to change prices without prior notice. Written price quotations, when requested, are valid for 30 days.

All orders are subject to a standard delivery charge which will be dependant on the non-hazardous/hazardous nature of the item and the delivery address. Delivery options will be available at the “Checkout” stage of your order.

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Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the expected lead time and the option to cancel your order if you would rather not wait.

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Tax Charges

For orders invoiced to the UK, VAT is added to the total order cost at the standard rate applicable at the time of invoice. Sales to destinations in EU member states that are not VAT exempt will also be subject to VAT at current rates. All other overseas sales are VAT free.

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Credit Card Security

Credit card payments for orders placed on our website are handed by Protx Secure Online Payments using a secure and encrypted connection. The processing of your payment from your credit card is done by Protx and Endeavour Speciality Chemicals Ltd do not hold any credit card information.

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Privacy Policy

Endeavour Speciality Chemicals Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. For further details, please see our Privacy Policy.

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Return Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to return any item in your order within 7 days of despatch for a refund. Inform us of the return by email or telephone, quoting the Invoice Number, and we will issue a Returns Number. Please quote the Returns Number on the returned package and in all correspondence. A “Returned Goods Fee” of 20% of the net value of the goods will be applied to cover administration costs. Your refund will be paid within 30 days of receipt of the returned goods subject to the clauses below.

You are responsible for the cost and the risk of loss or damage when returning the goods, so you should have adequate insurance to cover the value of the goods. You are also responsible for ensuring that the package meets all legislative requirements for the carriage of the goods, particularly any goods classified as hazardous as they are prohibited by post.

Any goods returned must be in the original container and unopened. This Returns Policy does not affect your rights when the goods are faulty.

These terms apply to your current order. We reserve the right to amend our terms and conditions at any time, so please check for any changes when placing future orders.

None of these terms and conditions affect your statutory rights nor diminish them in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from these terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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Endeavour Speciality Chemicals Ltd Standard Conditions of Sale

  1. Definition of Terms
    In these Standard Conditions of Sale, the following terms are defined:
    1. "Seller" means Endeavour Speciality Chemicals Ltd
    2. "Buyer" means any person, firm or company purchasing "the Goods" or "the Services" from the "Seller"
    3. "The Goods" means the goods, products or materials which shall be the subject of the contract between the "Seller" and the "Buyer"
    4. "The Services" means the work, advice or information provided by the "Seller" to the "Buyer" which shall be the subject of the contract between the "Seller" and the "Buyer"
    5. "Conditions" means the conditions, clauses and statements set out in these Conditions of Sale

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  2. General Conditions
    1. All quotations, all offers and all orders accepted by the seller are governed by these Conditions which over-ride and exclude any other terms or conditions stipulated or incorporated or referred to by the Buyer
    2. These Conditions apply to all sales and supplies of the Goods and the Services by the Seller and supersede any other conflicting terms or conditions appearing in the Seller's advertisements, catalogues, website or other literature relating to the Goods and the Services
    3. No alteration or addition to these Conditions shall be incorporated whether in the order or in any negotiations or otherwise unless expressly agreed in writing by an authorised representative of the Seller
    4. All quotations, tenders and all offer to sell are subject to withdrawal or amendment at any time prior to the Seller's acceptance of the Buyer's order
    5. The Seller shall not be bound by any clerical or arithmetical errors in any price list, invoice, statement, quotation or other documentation whatsoever
    6. The Buyer acknowledges that there are no representations outside these Conditions and the express written terms of the contract which have induced the Buyer to enter into the contract

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  3. Delivery
    1. The time of delivery shall not be the essence of the contract and failure by the Seller to make delivery on any particular date shall not entitle the Buyer to terminate the contract or refuse the delivery or to claim for any expense, loss of profits or other consequential losses whatsoever
    2. The delivery address must be stated on the Buyer's official purchase order and any changes to the stated delivery address must be made in writing at least 2 days before the delivery date
    3. The Buyer shall advise the Seller at the time of placing an official purchase order of any restrictions denying the Seller reasonable access to the stated delivery address
    4. Delivery to or collection by any carrier to the destination indicated by the Buyer shall be deemed to be delivery of the goods and due performance of the Seller's obligations

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  4. Price
    1. The price of the goods or services will be the Seller's quoted price in Pounds Sterling or where no price is quoted the price listed in the Seller's current price list at the date of despatch
    2. The Buyer, if based in the UK, shall in addition to the total price be liable to pay any Value Added Tax that may be payable and imposed on the Goods and Services
    3. Prices quoted for delivery within mainland UK are delivered prices unless otherwise stated e.g. for online sales, with the exception of consignments or deliveries with a value of less than £100, which will be subject to a delivery charge at the discretion of the "Seller".
    4. Prices quoted for delivery outside mainland UK are ex works prices unless otherwise specified in accordance with International Chamber of Commerce Incoterms where applicable.
    5. Where the Buyer has been quoted special pricing for a specific contract, this special price must be quoted on the Buyer's official purchase order at the time of placing the order. If the buyer fails to quote the special price on their official purchase order, any subsequent amendment to the price is at the discretion of the Seller and in any case no such amendment will be made once payment has been received
    6. The Seller reserves the right to modify prices without notice at any time before delivery to the Buyer to reflect any changes to its costs resulting from any alteration in or addition to the Buyer's requirements; the Buyer's lack of instructions; any interruptions, delays or additional or overtime work arising from causes for which the Seller is not directly responsible including variations in the cost of supply or manufacture and fluctuations in exchange rates

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  5. Payment
    1. Unless otherwise stated on the Seller's invoice or otherwise agreed in writing, the Buyer shall make payment for the Goods and Services no later than net 30 days from the date of invoice
    2. Failure by the Buyer to pay on or before the due date shall entitle the Seller, without prejudice to its other rights and remedies, to withhold or cancel subsequent deliveries and to charge the Buyer interest on overdue accounts from the due date until payment is made. Interest shall accrue on the amount outstanding at the rate of 2% above base rate of Barclays Bank PLC from time to time in force

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  6. Complaints
    No claims regarding alleged defects to Goods shall be considered by the Seller unless;
    1. In the case of damage or loss in transit or shortage the Buyer advises the Seller in writing of same within 48 hours of delivery; and
    2. In other cases:
      1. the Goods concerned are inspected by the Buyer and the Buyer advises the Seller's sales office of the alleged defects within one week of delivery in writing; and
      2. if the Buyer shall fail to give such notice the Goods shall be deemed to be in accordance with Agreement and the Buyer shall be bound to accept delivery and make payment accordingly
    3. Subject to Clause (a) and (b) above defective Goods shall be replaced, provided that the goods are proved to be defective to the entire satisfaction of the Seller (and it's opinion shall be conclusive) but no claim for expenditure upon any such Goods, loss of orders, loss of profits or for any other consequential loss or damage whatsoever will be accepted by the Seller and any liability in this respect is expressly excluded

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  7. Cancellations/Amendments to Contracts and Orders
    1. General
      1. All contracts (including those for annual or other period related requirements) and orders placed on the Buyer's official purchase order are legally binding contracts whereby the Buyer states an intent to purchase and the Seller agrees an intent to supply Goods and/or Services at the agreed price.
      2. The Seller shall endeavour to fulfil the contract in full and on time. However, failure to supply on time [see Clause 3 a)] or in full shall not entitle the Buyer to terminate the contract or refuse the delivery or to claim for any expense, loss of profits or other consequential losses whatsoever.
      3. Where annual or period related contracts are in place, the Buyer commits to take the specified quantity of Goods and/or Service within the specified time period in order to receive the contract price. In the event of the Buyer failing to purchase the specified quantity within the specified time period, the Seller reserves the right to fulfil the supply of any outstanding quantity at the end of the time period with full payment under these terms and conditions unless otherwise agreed in writing. Should the Seller agree to waive this right, then the Seller reserves the right to charge a price commensurate with the quantity actually purchased by the Buyer within the specified period.
      4. The Seller reserves the right not to amend or cancel any contracts or orders once the Goods have been despatched or the Services have been completed. In the event that the Seller agrees to such an amendment or cancellation, the Seller is entitled to claim from the Buyer any undue expenses incurred in the relation to the amendment or cancellation.
    2. Custom Synthesis and Contract R&D
      All contracts and orders placed on the Buyer's official purchase order in relation to Custom Synthesis and Contract R&D Services are subject to the following conditions in addition to those stated in Section 7.1:
      1. Any costs incurred by the Seller including, but not exclusively, materials, equipment, labour, administration, licensing or any other costs directly related to the contract or order prior to any amendment or cancellation shall be fully reimbursed by the Buyer unless otherwise stated in writing.
      2. Where the Seller accepts a contract or order on the basis of "invoice on supply only", the Seller retains the right to charge for costs incurred up the point of amendment or cancellation by the Buyer. Where the contract or order is amended or cancelled by the Seller, no charge will be made to the Buyer for costs directly attributable to the amendment or cancellation or for Goods and/or Services not received.

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  8. Passing of Risk and Retention of Title of the Goods
    1. No warranty is given by the Seller that the Goods are suitable for any purpose other than that specified by the Seller in trade literature or otherwise in writing. The Seller shall not be liable if the Buyer uses the Goods for any other purpose.
    2. The risk in the goods shall pass to the Buyer upon acceptance of delivery or at such earlier time in accordance with International Chamber of Commerce Incoterms where applicable.
    3. The property in the Goods shall remain with the Seller until full payment of all monies owed to it by the Buyer for the Goods shall have been received.
    4. Until payment in full has been made, the Buyer shall hold the Goods only as the Seller's bailee and shall store the Goods in the recommended storage conditions so as to be identifiable as the Seller's property.
    5. If before payment in full as aforesaid the Buyer sells the Goods or any products incorporating the Goods, the Buyer shall hold the proceeds of the sale (or the proportion of such proceeds representative of the value of the Goods) upon trust for the Seller absolutely until payment in full has been received.

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  9. Force Majeure
    The Seller shall not be liable for any breach of this Agreement caused by the Seller's inability to produce, supply transport or otherwise provide the materials or articles required for the performance of the Agreement caused directly or indirectly by events outside the Seller's reasonable control including without limitation to the generality of the foregoing, war hostilities, government action, breakdown, delay in transportation, any form of labour dispute, fire, flood or act of God.

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  10. Severability
    If any of the terms or conditions within this agreement are deemed to be invalid or unenforceable in whole or in part, all other terms and conditions will remain as valid, not affected and enforceable

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  11. Governing Law
    The contract shall be governed by the laws of England and the parties agree to submit to exclusive jurisdiction of the English courts

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© Endeavour Speciality Chemicals Ltd
2009-2017
Endeavour Speciality Chemicals Ltd
Unit 12, Low March Industrial Estate
Daventry, Northants NN11 4SD UK

P: +44 (0)1327 310 079
F: +44 (0)1327 310 701
enquiries@endeavourchem.co.uk
Endeavour Speciality Chemicals Ltd is part of the Robinson Brothers Group

Robinson Brothers

Web Design by 1PCS
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